Privacy Policy

1. Introduction

Welcome to Chatish AI. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information when you use our platform and services.

2. Information We Collect

We collect information that you provide to us directly and information collected automatically through the operation of our service.

Account and Organization Information

When you register for an account, we collect necessary organizational details to manage your subscription and team access.

Business and Knowledge Base Content

To provide the core features of the platform, we collect and store the data, documents, and URLs that you upload to your knowledge base to train your AI chatbot.

Conversation Data

We collect data regarding interactions between your end-users and the chatbot when embedded on your website. This is displayed within your platform inbox to allow you to monitor interactions.

3. How Information is Used

We use the collected information for the following purposes:

• To provide, operate, and maintain the Chatish AI service.
• To generate accurate AI responses based on your uploaded knowledge base.
• To manage your account, billing, and subscription plan limits.
• To provide customer support and improve the reliability of the platform.

4. Third-Party Service Processing

In order to provide our service, we may utilize third-party infrastructure and processing providers. We only share information necessary for these third parties to perform their required functions to operate the platform.

5. Data Security

We take the security of your data seriously and implement reasonable technical and organizational measures designed to protect your information against unauthorized access, disclosure, or destruction.

6. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We encourage you to review this page occasionally to stay informed of any updates regarding our privacy practices.